Haddiya Store is committed to protecting the privacy of its customers and ensuring the confidentiality of their personal data. This policy outlines how we collect, use, and share information when using our website and services, in compliance with Oman’s data protection laws.
\\n
\\n
1. Collection of Personal Information
\\n
When using Haddiya Store or placing an order, we may collect the following information:
\\n
- \\n
- Personal Information: Name, phone number, email address, and delivery address.
- \\n
- Payment Information: Credit/debit card details or electronic payment methods (we do not store card details; payments are processed through secure gateways).
- \\n
- Order Information: Purchased products, order value, and order date.
- \\n
- Browsing Information: IP address, device type, and user activity on the website to enhance user experience.
- \\n
\\n
\\n
2. Use of Personal Information
\\n
The collected information is used for the following purposes:
\\n
- \\n
- Processing orders and communicating with customers regarding purchases and delivery.
- \\n
- Enhancing user experience by personalizing offers and services.
- \\n
- Ensuring transaction security and preventing fraud.
- \\n
- Sending promotional offers and newsletters (customers can opt out at any time).
- \\n
\\n
\\n
3. Sharing of Personal Information
\\n
We do not sell or share customer data with third parties, except in the following cases:
\\n
- \\n
- Shipping and delivery companies: To share the customer’s address for order delivery.
- \\n
- Electronic payment providers: To securely process transactions.
- \\n
- Legal compliance: If requested by Omani government authorities in accordance with the law.
- \\n
\\n
\\n
4. Information Security
\\n
We are committed to protecting customer data by implementing encryption technologies and security protocols to prevent unauthorized access or misuse.
\\n
\\n
5. Customer Rights
\\n
As a Haddiya Store customer, you have the right to:
\\n
- \\n
- Request deletion of your personal data at any time.
- \\n
- Request updates or corrections to your personal information.
- \\n
- Unsubscribe from promotional messages at any time.
- \\n
\\n
\\n
6. Cookies Policy
\\n
Our website uses cookies to enhance the user experience. You can manage your cookie preferences through your browser settings.
\\n
\\n
7. Changes to the Privacy Policy
\\n
We may update this policy periodically to comply with legal requirements and technological advancements. Customers will be notified of any significant changes via email or our website.
\\n
\\n
8. Contact Our Privacy Team
\\n
For any inquiries or requests related to privacy, please contact us:
\\n📧 Email: [email protected]
\\n📞 Phone: (+968) 79995598
\\n
\\n
This policy is in compliance with Oman’s data protection laws and will be updated based on any new legal regulations issued by the relevant authorities.