1. Agreement to Terms
By using Haddiya Store and completing a purchase, you agree to the terms and conditions stated below. If you do not agree, please refrain from using the website or its services.
2. Orders & Payments
- All listed prices include VAT (if applicable) unless stated otherwise.
- Orders are confirmed only after full payment is received.
- We accept credit/debit cards, e-wallets, and bank transfers (where applicable).
- If an order is canceled after payment, the refund will be processed as per the Return Policy.
3. Shipping & Delivery
- Orders are delivered within Oman and internationally using approved shipping providers.
- Delivery times vary based on location and courier services.
- Shipping fees are calculated at checkout.
- The store is not responsible for delays beyond our control, such as weather conditions or customs procedures.
4. Return & Exchange Policy
- Customers may return or exchange products within 15 days, subject to the Return & Exchange Policy.
- Items must be unused, in original condition, and with original packaging.
- Some items, such as perfumes and cosmetics, are non-returnable after opening.
5. Data Protection & Privacy
- Customer data is collected solely for order processing and service improvement.
- We do not sell or share customer data with third parties, except when necessary for shipping or payment processing.
6. Changes to Terms & Conditions
- We reserve the right to modify these terms at any time without prior notice.
- Changes will take effect immediately upon posting on the website.
7. Contact & Support
📧 Email: [email protected]
📞 Phone: (+968) 79995598